TrustRadius Insights
Screenhero has been widely used in remote work and telecommuting situations, allowing users to guide and assist others remotely. Users …
Starting at $0 per month
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What is Pop?
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability…
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Pricing
What is Pop?
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://pop.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
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What is Pop?
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).
Screenhero was acquired by Slack, which was in turn acquired by Salesforce. Pop is now independent, though the application integrates with Slack.
Screenhero was acquired by Slack, which was in turn acquired by Salesforce. Pop is now independent, though the application integrates with Slack.
Pop Integrations
Pop Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).
Pop starts at $0.
The most common users of Pop are from Small Businesses (1-50 employees).
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(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Screenhero has been widely used in remote work and telecommuting situations, allowing users to guide and assist others remotely. Users have found it incredibly helpful for explaining and demonstrating tasks to remote team members, reducing the time and effort required. The tool is commonly utilized for screen sharing during product training, bug replication, and inter-team meetings. In particular, it has been invaluable in demonstrating and replicating bugs encountered while using the product, facilitating faster bug fixes. By integrating with Slack for video calling and communication among team members, Screenhero provides a seamless experience for sharing screens and providing visual assistance, which is highly beneficial for workflows and clarifying messages. This software is extensively used in engineering departments and other teams within organizations as it allows for screen sharing and collaboration without physical proximity, making it convenient for remote engineers and separate offices. The ability for non-hosts to take control of the screen with a visible cursor has proven particularly valuable for problem-solving and collaboration among team members. For remote development teams, Screenhero is an essential tool that enables them to share and control screens as if they were working together in the same space. The integration with Slack has further simplified pair development and knowledge sharing. Users appreciate the seamless process of linking Screenhero with the Slack contact list, enhancing company-wide usability. It is regularly used for daily pair programming sessions and collaborative coding sessions within teams, facilitating collaboration on new ideas and programming techniques, allowing users to work together efficiently.
Reviews
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April 03, 2017
Best choice if you got into the circle
One case is my consulting company: I guided one of my fellow developers remotely. Another case was helping a software engineer student with his project (also remotely). Screenhero comes in handy in remote work/telecommuting situations. When someone is using only a conventional video chat application it can be lengthy and cumbersome to explain to the other end where to click and what to do exactly. With a tool like Screenhero you can take control of the inputs (mouse, keyboard) of the remote end, and while you are demonstrating you are performing the changes as well, drastically cutting down time.
- Works on all platforms. I used it successfully on Windows and MacOSX as the remote end.
- Easy to set up, the installation was seamless.
- If you got an invitation before it was acquired by Slack you can have the account for free.
- I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
- Most probably it'll be monetized as an extra feature.
- This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
- Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
- It allows cutting down required meeting time to solve an issue.
- Makes it very easy to debug problems on the remote end which could otherwise take forever.
- If you got in, it's free.
- Remote Desktop, VNC and TeamViewer
Remote Desktop is a Windows platform specific feature. There are viewers for Linux and OSX, but the remote end (which needs to be managed) primarily needs to be Windows (I know there is xrdp and servers for Linux but there are better options in that case). VNC is a good open source alternative to RDP, but it's uni-directional also: only the end with the server can be managed, the peer running the viewer software cannot be managed.
In case of ScreenHero, both peers can decide and offer to be managed by other connected peers, so the connection in terms of managibility is bi-directional.
WebEx, LogMeIn and TeamViewer are proven solutions for small or large support teams to remotely help clients struggling with some problem. It can be used for personal purposes too, like accessing a home server while on the road. I don't have extensive experience with those, but they understandably monetized so it's hard to beat ScreenHero, which also works well, multi-platform (not all of the above work well with Linux) and free (if you could get in before the lock-out).
In case of ScreenHero, both peers can decide and offer to be managed by other connected peers, so the connection in terms of managibility is bi-directional.
WebEx, LogMeIn and TeamViewer are proven solutions for small or large support teams to remotely help clients struggling with some problem. It can be used for personal purposes too, like accessing a home server while on the road. I don't have extensive experience with those, but they understandably monetized so it's hard to beat ScreenHero, which also works well, multi-platform (not all of the above work well with Linux) and free (if you could get in before the lock-out).